Privacy Policy for CoolVibes.life
Effective Date: May 29, 2025
At CoolVibes.life (“CoolVibes,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring a safe, enjoyable experience while you connect with like-minded individuals for sports, cultural events, and social activities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile applications, or services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Services, connect you with others, and ensure a personalized experience. The types of information we collect include:
a. Information You Provide
Account Information: When you register for an account, we collect your name, email address, age (to verify you are 18 or older), username, and password. You may also choose to provide optional information, such as your location, interests (e.g., tennis, pickleball, dancing), profile photo, or bio.
Event and Activity Information: When you create, join, or RSVP to events (e.g., sports matches, cultural outings, concerts), we collect details such as event preferences, location, and any comments or messages you share.
User Content: We collect content you post, such as event descriptions, photos, reviews, or messages sent to other users.
Payment Information: If you make payments for events or premium features, we collect billing information (e.g., credit card details) through our third-party payment processors. We do not store payment information directly.
Communications: If you contact us (e.g., via email or support forms), we collect your contact details and the content of your communication.
b. Information Collected Automatically
Usage Data: We collect information about how you interact with the Services, including pages visited, events viewed, search queries, and features used.
Device and Log Data: We collect technical information such as your IP address, device type, operating system, browser type, and access times.
Location Data: With your consent, we may collect your approximate or precise location (e.g., via GPS or IP address) to suggest nearby events or connect you with local users.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to track activity, improve functionality, and personalize your experience. You can manage cookie preferences through your browser settings.
c. Information from Third Parties
Social Media: If you sign up or log in using a third-party account (e.g., Google, Facebook), we may receive information such as your name, email, or profile picture, depending on your privacy settings with that service.
Third-Party Services: We may receive information from third-party partners, such as event organizers or payment processors, to facilitate your use of the Services.
2. How We Use Your Information
We use your information to provide, enhance, and personalize the Services, including:
Facilitating Connections: To connect you with other users for events, activities, or group chats based on your interests and location.
Event Management: To help you create, join, or manage events, including sending reminders, updates, or RSVPs.
Personalization: To tailor recommendations, such as suggesting nearby sports matches or cultural events based on your preferences.
Communication: To send you notifications, updates, or responses to your inquiries, including via email, push notifications, or in-app messages.
Improving Services: To analyze usage patterns, troubleshoot issues, and enhance the functionality and user experience of the Services.
Safety and Security: To verify accounts, prevent fraud, enforce our Terms of Service, and ensure a safe community environment.
Marketing and Promotions: To send you promotional offers, newsletters, or event suggestions (you can opt out at any time).
Legal Compliance: To comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Other Users: Your profile information (e.g., username, photo, interests) may be visible to other users to facilitate connections for events or activities. You can control what information is shared in your profile settings.
Event Organizers: If you join an event, we may share your name, contact details, or RSVP status with the event organizer to coordinate participation.
Service Providers: We work with third-party providers (e.g., payment processors, cloud storage, analytics tools) who process your information on our behalf, subject to strict confidentiality agreements.
Legal Obligations: We may disclose your information to comply with legal requirements, respond to court orders, or protect the rights, safety, or property of CoolVibes.life, our users, or the public.
Business Transfers: If CoolVibes.life is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but we will notify you of any significant changes.
With Your Consent: We may share your information for other purposes if you provide explicit consent.
4. Your Choices and Rights
You have control over your personal information. Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal or contractual limitations.
Restriction: Request that we restrict the processing of your information in certain cases.
Data Portability: Request a copy of your information in a structured, machine-readable format.
Opt-Out: Opt out of marketing communications or certain data collection (e.g., location tracking, cookies).
To exercise these rights, contact us at [insert contact email]. We will respond within the timeframes required by applicable law (e.g., 30 days under GDPR, 45 days under CCPA). You may also update your profile settings or unsubscribe from emails directly through the Services.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Types of cookies include:
Essential Cookies: Necessary for the Services to function (e.g., maintaining your login session).
Analytics Cookies: Help us understand how users interact with the Services.
Advertising Cookies: Enable personalized ads or event recommendations.
You can manage cookies through your browser settings or opt out of non-essential cookies via our cookie consent tool. Note that disabling cookies may affect the functionality of the Services.
6. Data Security
We take reasonable measures to protect your information, including encryption, access controls, and secure servers. However, no system is completely secure, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and using secure passwords.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example:
Account information is retained while your account is active and for a reasonable period after account deletion to comply with legal requirements.
Event-related data may be retained to maintain records of participation or resolve disputes.
Usage data may be anonymized and retained for analytics purposes.
If you request deletion of your information, we will remove it from our active systems, subject to any legal or contractual obligations to retain certain data.
8. International Data Transfers
CoolVibes.life operates globally, and your information may be transferred to, stored, or processed in countries outside your jurisdiction, including the United States]. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses or adequacy decisions where required.
9. Third-Party Links and Services
The Services may include links to third-party websites, apps, or services (e.g., payment processors, event venues). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing information.
10. Children’s Privacy
CoolVibes.life is intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected such information, we will take steps to delete it. If you believe a minor has provided us with information, please contact us at [insert contact email].
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, Services, or legal requirements. We will notify you of material changes by posting the updated policy on our website or through the Services. Your continued use of the Services after the effective date constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [insert contact email]
For users in the European Union, you may also contact our Data Protection Officer at [insert DPO email, if applicable] or file a complaint with your local data protection authority.
Thank you for being part of the CoolVibes.life community! We’re excited to help you connect, play, and create unforgettable memories while keeping your privacy first.
Notes for Implementation:
Contact Information: Add your actual contact email and address. If operating in the EU, consider appointing a Data Protection Officer (DPO) and including their contact details.
Legal Compliance: Ensure compliance with local data protection laws. For example:
GDPR (EU): Include details about lawful bases for processing, data subject rights, and international transfers.
CCPA (California): Add a “Do Not Sell My Personal Information” link and disclose data-sharing practices.
Consult a lawyer to tailor the policy to your specific operations.
Cookie Consent: If your platform uses cookies, implement a cookie consent banner to comply with laws like GDPR or ePrivacy regulations.
Event-Specific Data: If users share sensitive information (e.g., health data for sports events), add specific disclosures about handling such data.
Link to Terms of Service: Cross-reference this Privacy Policy in your Terms of Service (provided earlier) and ensure both documents are accessible on your website.
Legal Review: Have a licensed attorney review this Privacy Policy to ensure it meets all legal requirements and reflects your platform’s data practices.
Let me know if you need additional documents, such as Community Guidelines, or further refinements to this Privacy Policy!